Maintaining the security of all Personal Information we collect about customers and visitors to our website (“Site”) is a priority for us.
“Personal Information” means any piece of data, information or opinion that relates to an identifiable person or that can identify, or reasonably identify, an individual.
When do we collect Personal Information?
We collect, store and process Personal Information about you when you visit our Site and purchase our products or use our services.
We may collect Personal information automatically when you access, browse and use our Site. We may also collect Personal Information from you directly when you when you place an order or pay for our products or services.
What Personal Information do we collect?
Information we collect automatically when you access our Site includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
We also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We refer to information we collect automatically as “Device Information”. Some Device information may be Personal Information.
We collect Personal information from you directly, including your name, email address, and phone number.
Personal and Device information is collected on our behalf by Fearless Pty Limited who host our Site and process enquiries. Fearless Pty Limiited may only use Personal Information at our direction.
When we request Personal Information
When we request your Personal Information, we will advise you whether providing that information is voluntary or required to provide you with our services.
If you choose not to provide the Personal Information we request, it may prevent us from being able to complete your order and/or impact the services that we can provide to you, including information about our products and services.
How do we use Personal Information?
We may use your Personal Information for the following purposes:
Fulfilment of orders
We process information about you in order to fulfil an order from you. For example, we may ask for your e-mail address so that we can send you a confirmation and a receipt of your purchase for the delivery of your order.
Queries about products or services:
We use your Personal Information to respond to queries that you submit in connection with any of our products or services.
Targeted advertising and marketing
We may use your Personal Information to provide you with targeted advertising and marketing communications that we believe may be of interest to you.
For more information about how targeted advertising works see
You can opt out of targeted advertising by using the links below:
o Facebook: https://www.facebook.com/settings/?tab=ads
o Google: https://www.google.com/settings/ads/anonymous
You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” indication from your browser.
Participation in competitions:
We collect Personal Information about you in connection with your participation in any competitions or similar activities that we offer through our Site.
In addition to the above purposes, we may also use your Personal Information for:
use in screening for potential risk and fraud;
marketing, evaluating and developing our products or services;
compiling statistics and analyses to improve and optimize our Site; and
compliance with legal requirements or for determining or defending legal claims.
Who do we share your Personal Information with?
We disclose your Personal Information to suppliers and service providers who assist us to process your order and deliver our products or services to you.
Personal Information you provide us may be transferred overseas for the purposes outlined in this Policy where our suppliers and service providers are located in another country. Some or all of those overseas countries may not have the same or substantially similar privacy laws to Australia. You acknowledge that you understand the provisions of this clause, and expressly consent to the transmission of your Personal Information overseas.
We also use Google Analytics to help us understand how our customers use our Site. More
information is available regarding Google’s use of your Personal Information here:
You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
In addition, our Site may use customised electronic marketing technology based on the “Custom Audience Pixel” (“Pixel”) provided by Facebook, Inc. The Pixel collects information from a webpage’s header, such as a visitor’s IP address or browser, which is forwarded to Facebook for the purpose of providing advertising to its members that is based on their personal interests. This technology also allows Facebook to improve those personalised ads so that they become more relevant to the respective user. We does not use the Pixel data for any other purpose.
You can refuse having your activity on our Site collected by the Pixel by clicking on this link: I opt out of the use of the Facebook Pixel technology
Under certain circumstances we may be required to disclose Personal Information to public authorities or the police.
Withdrawal of Consent
You may revoke any consent you have given us regarding your Personal Information at any time. We will then delete your Personal Information unless we require the use of that information on another legitimate basis. Withdrawal of consent may mean that it will no longer be possible for you to access our Site or purchase our products or services.
Retained Personal Information
Your Personal Information will be deleted when it is no longer required for the purposes outlined in
this Policy, or other legitimate purposes, including on the basis of applicable law or for the purpose of
determining, making or defending a legal claim.
You are entitled to know what Personal Information about you we hold and ask us to correct or delete
information that is incorrect.
Security and Risk
It is important to us that your Personal Information is kept safe and confidential. We try to protect your Personal Information in accordance with best practices.
However, when data is sent and stored electronically there is always a risk that unauthorised persons could gain access to that data. It is not possible to guarantee 100% security for that data. Therefore, you provide your Personal Information to us at your own risk.
Children Under the Age of 18
Use of our Site by children under 18 is not permitted. We do not knowingly collect or maintain any Personal Information from persons under the age of 18.
If we are notified by a parent or guardian or discover by other means that a child under the age of 18 has provided his or her Personal Information to us, we will delete the child's Personal Information in our possession.
If you have any questions about this Policy, or wish to complain about the processing of your Personal Information, you can contact us by email at:
Version 1.2, July 2022